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Bharat BillPay Operating Unit

Connect bills.
Collect everywhere.

A BBPOU-ready switch for electricity, water, gas, DTH, telecom and other biller categories — bringing bill fetch, multi-channel collection, settlement and complaint workflows into one operating layer.

500+Billers supported
99.9%Platform uptime
10+Biller categories
Indian customer paying a utility bill digitally through BBPS
Indian kirana store with QR digital payment acceptance
Indian electricity bill being paid by scanning a QR code
BBPOU-READY / ONE NETWORKFetch · Collect · Settle · Resolve
Two Operating Roles

Collect from customers. Bring billers onto the network.

Mobee’s BBPS Switch supports institutions operating as a Customer OU or Biller OU, while keeping biller onboarding, collection and operations aligned to the same Bharat BillPay environment.

Indian customer using a smartphone for digital bill payment
Customer OU

Collect across categories.

Give customers one interface to fetch and pay recurring bills through app, web, agent or API channels.

Bill fetchMulti-channel collectionPayment confirmation
Indian fintech team managing biller and payment operations
Biller OU

Bring billers into BBPS.

Onboard and operate utilities and service providers across BBPS biller categories with one switching layer.

Biller onboardingCategory standardsSettlement reporting
BBPS Transaction Journey

From bill request to settlement.

The switch manages the complete operating flow so customer-facing channels and back-office teams stay connected to the same transaction lifecycle.

01
Biller onboardingBillers are integrated and validated against BBPS category standards.
02
Bill fetchLive bill amount and due date are fetched before payment.
03
CollectionPayment is accepted through app, web, agent or API partner.
04
Settlement & reportingFunds settle per BBPS cycles with reconciliation reporting.
Indian household gas bill payment through mobile apps
LIVE BILL FETCH / CUSTOMER VIEW

Electricity Bill

ConsumerVerified
Bill statusFetched
Due dateAvailable
READY FOR PAYMENT
Biller Aggregation

A recurring-bill network that feels like one destination.

Aggregate hundreds of billers across major BBPS categories while presenting customers with a consistent bill-fetch and payment experience.

Indian electricity and utility infrastructure representing BBPS biller categories

500+ billers. 10+ categories.

One BBPS switching and operations layer.
ElectricityUtility bill fetch and payment
BBPS
WaterRecurring utility collections
BBPS
GasDistributor bill payments
BBPS
DTHTelevision service payments
BBPS
TelecomRecurring telecom bills
BBPS
Other categoriesAdditional BBPS-supported biller types
10+
Indian fintech operations team handling reconciliation and customer support

One console after the payment.

Settlement, reconciliation, reporting and complaints stay operationally visible.
BBPS Operations

The switch handles more than collection.

Mobee combines the network-facing transaction flow with the back-office disciplines needed to operate BBPS at scale.

COU / BOU integrationOperate as a Customer or Biller Operating Unit.
Settlement & reportingAutomated settlement files and MIS aligned to NPCI cycles.
Complaint management — CRGLBuilt-in grievance workflows matching BBPS requirements.
Agent network enablementSupport cash-based bill collection through assisted channels.
Business Outcomes

What changes when bill payments become one operating system.

01 / REACH

One integration, hundreds of billers

Expand biller reach across categories without fragmented integrations.

02 / SUPPORT

Real-time bill status

Reduce support effort with better transaction and bill visibility.

03 / COMPLIANCE

Pre-built CRGL workflows

Support BBPOU grievance processes with structured complaint handling.

04 / ASSISTED

Agent-enabled collection

Extend bill payment access to customers using cash-based assisted channels.

05 / SETTLEMENT

NPCI-aligned cycles

Keep settlement and reporting transparent and operationally consistent.

06 / REVENUE

New collection economics

Support convenience-fee and commission-led revenue models.

Compliance Ready

Built around BBPS operating requirements.

NPCI BBPS CertifiedRBI GuidelinesPCI DSSISO 27001
BBPS SWITCH

Bring billers, collection channels and operations onto one BBPS layer.

Talk to Mobee about BBPOU integration, bill fetch, collection, settlement and CRGL workflows.